This privacy policy is to inform you of the importance of our efforts to address and protect your privacy and how access to your data on this site is gained, how it is processed and what it is used for.

This Privacy Policy governs your access to and use of the website www.cynthiabrando.com which includes any content, functionality and services offered on or through the website as a visitor or registered user.

By using this site and providing us with any of your data, you warrant that you are over 18 years of age. If you are under the age of 18 you may not provide any information to or on the website or use any of the features including but not limited to, purchases, public comments or screen names.

By using this website, or by accepting the “agree to the Terms of Use” when you registered as a guest, user or signed up to receive emails from this site or made a purchase on the site, it is understood that you have read the Privacy Policy that is listed on the home page as you enter the website before you start using the site and that you agree to be bound and abide by this Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use this website in any capacity.

The contact details for this website are:

Cynthia Brando

cynthia@cynthiabrando.com

This site is hosted by the company Bandzoogle, a for profit private company which hosts the information contained on this site. You can read the Privacy Policy of Bandzoogle, this site’s host, here: https://bandzoogle.com/terms/privacy-policy

The third party tools that may be used to collect any data and information about you will be clearly listed in this Privacy Policy and no third party service for information collecting is knowingly added to this site by Bandzoogle under the knowledge of Cynthia Brando.

Third party tools used on this site: This sites uses a built in Bandzoogle feature titled, “Reports.” This feature does not collect your name, address or any personal info that can be tracked to your name, but does track info but not limited to: visitor location and how a person has come to my website such as a google search or social media post. To find out further info, visit the Bandzoogle Privacy Policy listed above. Other third party tools are related to purchases of goods and/or services on this site and personal data includes your purchase details, delivery address, contact details, credit card info (encrypted), email address and billing address. We process this data to supply the goods and/or services you have purchased and records of such transactions are retained on this site along with the third party site that processes your payment.  Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract. You will pay for goods and/or services by using either Paypal or Stripe for credit cards.

These third-party services are used for payment processing (payment processors). Your payment data is at no point stored on our servers and we can’t see your payment data. Your payment information is provided directly and securely to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of payment information.

Privacy Policies for the payment processors we use are listed below.
– Stripe: Their Privacy Policy can be viewed at https://stripe.com/us/privacy
– PayPal: Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

Information We Collect About You

When you access any of the Websites, the Company will learn certain information about you during your visit.

Information You Provide To Us. The Websites provide various places for users to provide information. We collect information that users provide by filling out forms on the Websites, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Websites. 

We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website(s), we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website.  Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Websites and our service offerings. To the extent that you voluntarily provide personal information to us, our system will associate the automatically collected information with your personal information.

Use of Cookies And Pixels

Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our sites are used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our sites, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.

Third Party Use Of Cookies

Some content or applications, including advertisements on the Websites are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Viruses Malware/Spyware/: This site and company does not knowingly allow the infiltration of viruses, malware, spyware or other software that serves the purpose of said software.

External Sites Links: The third party sites that are used and listed in this policy are linked to this site only for the purposes stated and the site/company is not responsible for their individual practices or content. Any information that you share with these linked third party sites is your responsibility. Please refer to the privacy policies of those sites before disclosing any information.

Bulletin Boards, Forums and Group Chat Areas: You are solely responsible for any content you post on this site such as on a message board, chat or other forum. If you choose to disclose personal information on any site forum such as an email address, phone number, etc., this information can possibly be used by others who are also using the forum. Please be aware of what you are posting and sharing.

Choice/Opt-Out: This site/company offers an opt in for you to receive and communicate with us and at times we may request information about you pertaining to the purposes of the site. You can always opt out at any time and be removed from any communication list by following the instructions given from the site/company. If you are having any issues with this, email us at cynthia@cynthiabrando.com to solve the issue and be permanently removed.

Transfer of Information Across National Borders: Our site and various information we collect are operated on servers located in various jurisdictions, including the United States. When you access or use the Site and/or our services, personal information about you may be transferred outside the country in which you are situated to these other locations. The Company’s policies ensure that such personal information is protected to the same standard when processed by any Company entity or office around the world. We also ensure that appropriate contracts containing standard data protection clauses approved by the European Commission to protect that information and the rights of individuals are in place with any and all third-party service providers we may use.

Your Access to and Control Over Your Personally Identifiable Information: At any time, but only once per calendar year, or as otherwise required under applicable law, users may contact Company to review the personally identifiable information that Company has collected about you. If you discover any errors, please notify Company and the information will be corrected. To review the personally identifiable information that company has collected about you, please send an email to: cynthia@cynthiabrando.com with the subject line: “Personal Information Review Request.” Users may also request that Company delete a user account(s) or, if you have not established a user account, your email address, and any related data at any time. If you wish to delete your user account(s), please email us at: cynthia@cynthiabrando.com with the words “Delete Account” in the subject line. If you do not have a user account and wish to delete your email address or other personally identifiable information that you might have provided through your use of the Site, any Games, and/or any Services, please email us at: cynthia@cynthiabrando.com with the words “Delete My Information” in the subject line.

You may also choose to confirm that the Company does not use your personal information in certain ways and/or to otherwise “opt out” of certain uses of that personal information, including without limitation (i) when your personal may to be disclosed to a third party unrelated to the Company and/or parties directly related to providing your Services and/or (ii) when your personal information may be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by you. If you wish to limit your personal data in either such way, or have other questions about how the Company may use your personal data, please contact us at: cynthia@cynthiabrando.com with the words “Privacy Request” in the subject line.

Your California Privacy Rights: California Civil Code Section 1798.83 permits California residents to request from companies conducting business in California a list of third parties to which the company has disclosed personally identifiable information during the preceding year for direct marketing purposes. Company has not and will not share your personally identifiable information with third parties for their direct marketing purposes; accordingly, it will not maintain such a list of third parties. If you are a resident of California and want additional information confirming how Company does not share your personally identifiable information with third parties for their direct marketing purposes, you may contact us at: cynthia@cynthiabrando.com with the words “California Privacy” in the subject line of your email.

Data Retention:

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for, we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 International Transfers:

We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:

  • We may transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place; or
  • Where we use certain service providers who are established outside of the EEA, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

Visitors’ GDPR Rights:

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data. 

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data. 

To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.